Is It Time for Shopify Plus? 5 Signs Your Business Is Ready to Upgrade

Oct 25, 2024

13 min read

Shopify plus

When your Shopify store starts to face limitations due to growing business demands, it becomes clear that a more advanced solution is needed. As businesses scale, managing increasing traffic, handling complex customizations, and navigating global expansion challenges require more than what standard Shopify plans can offer. Shopify Plus is built for high-growth businesses, providing a range of powerful features to tackle these issues. Whether it’s through improved checkout customization, automation, multi-channel selling, or a vast app ecosystem, Shopify Plus delivers the scalability and flexibility needed to support continued growth and operational efficiency.SmartApp, with its expertise in Shopify Plus migrations and custom solutions, ensures a seamless transition to the platform, by taking full advantage of Shopify Plus’s enhanced checkout capabilities, multi-language and multi-currency support, and advanced customization options.

When to Upgrade to Shopify Plus?

Reaching a point where your eCommerce platform no longer aligns with your business needs is a natural part of scaling. For companies pushing past initial growth stages, it’s essential to recognize the tipping points that call for more advanced tools and infrastructure. Shopify Plus offers a solution built to accommodate these growing demands. Below are five distinct signs that it may be time to upgrade, helping ensure your business remains agile and continues to thrive.

1. Achieving Over $1M in Annual Revenue

Surpassing the $1 million annual revenue mark is a key indicator of business growth and maturity. At this point, your business needs begin to shift dramatically. As you scale, the foundational features of standard Shopify plans might no longer be sufficient to handle the demands of an expanding customer base, higher transaction volumes, and the complexity of your operations. Moving past this revenue threshold means your business is poised to leverage more advanced tools, requiring capabilities that offer enhanced customization, automation, and performance—features that Shopify Plus is specifically designed to provide.

Upgrading to Shopify Plus brings significant financial and operational advantages that align with the scaling needs of your business. Shopify Plus offers a more flexible pricing structure that grows with your business, ensuring you can maximize your return on investment (ROI). With features like unlimited staff accounts, advanced reporting, and tailored support, Shopify Plus enables businesses to optimize their workflows, automate routine tasks, and maintain operational efficiency at a lower cost. 

2. Needing Advanced Customization and Integration

Shopify Plus offers a comprehensive set of tools that unlock significant customization possibilities, making it an ideal platform for businesses requiring more than standard Shopify plans.

One of the standout advantages of Shopify Plus is the ability to customize key elements of the store, including the checkout experience. Previously, Shopify Plus allowed for checkout customizations using Shopify Scripts, which enabled merchants to define custom discount structures, shipping rules, and other advanced logic. This gave businesses flexibility in tailoring their checkout process to meet the needs of their customer base.

However, with the introduction of Checkout Extensibility in 2024, Shopify Plus has taken checkout customization to the next level. While the fundamental ability to modify checkout remains, this update allows for even greater control through UI extensions and Shopify Functions. This means merchants can now build custom elements directly into the checkout flow without needing to alter Shopify’s core code. These changes make it easier for developers to add features like upsell modules, custom data fields, or personalized payment options while maintaining a streamlined, secure checkout experience. This enhanced capability allows businesses to offer a more tailored, dynamic checkout that aligns with their brand and customer expectations.

Beyond checkout, Shopify Plus enables deep integration with external systems through full API access, allowing businesses to sync data with CRMs, ERPs, and other third-party tools. Whether it’s automating inventory updates, managing customer loyalty programs, or integrating with shipping platforms, these advanced integration capabilities ensure that all systems work together seamlessly. The ability to create custom apps for specific business processes is another key feature of Shopify Plus, empowering businesses to design tools that perfectly fit their operational needs.

For businesses looking to scale, the platform also supports multistore management, allowing brands operating in multiple regions or offering various product lines to manage everything from a unified backend while customizing each store’s experience individually. This makes it possible to tailor storefronts for local preferences—such as currencies, languages, and product offerings—without sacrificing operational efficiency.

3. Expanding into International Markets

Standard Shopify plans often need more tools to support these needs, requiring more advanced features for seamless operation across global markets.

The platform also offers multi-language support, enabling businesses to create localized versions of their storefronts. This allows customers to browse and shop in their preferred language, making it easier to engage international audiences and increase sales in non-English-speaking regions.

Additionally, Shopify Plus includes a centralized management dashboard that allows businesses to manage multiple stores, currencies, and languages from a single interface. This simplifies global operations, enabling businesses to maintain consistency across markets while making region-specific adjustments for pricing, product offerings, and promotions.

Compliance is handled through automated tax and regulatory tools, ensuring businesses meet local requirements without manual intervention. Whether it’s VAT, sales tax, or specific regional compliance, Shopify Plus helps businesses avoid legal risks and operational delays.

By providing these advanced features, Shopify Plus makes it easier to expand into international markets efficiently, maintaining performance, localization, and compliance without added complexity.

4. Automating Repetitive Tasks to Enhance Efficiency

These routine tasks can become a drain on time and resources if handled manually. Shopify Plus offers a powerful solution to streamline operations by automating many of these processes, allowing businesses to focus on growth and strategic initiatives.

One of the most valuable tools in this regard is Shopify Flow, an exclusive automation platform for Shopify Plus users. Shopify Flow enables businesses to create customized workflows that automate repetitive tasks without needing any coding expertise. For example, businesses can set up triggers for tasks like inventory updates, customer segmentation, or email follow-ups. This reduces manual effort and ensures tasks are completed consistently and accurately.

Flow also integrates seamlessly with third-party apps, allowing automation to extend beyond Shopify’s native functions. Whether it’s sending data to a CRM, updating stock levels across multiple channels, or triggering marketing campaigns based on customer behavior, Flow makes it possible to keep all business systems connected and running efficiently.

5. Managing Wholesale Operations Effectively

One of the key features is the Shopify Plus Wholesale Channel, a dedicated platform that allows businesses to create a separate, password-protected storefront for wholesale customers. This storefront can be customized to offer tiered pricing, volume-based discounts, and special payment terms specifically for wholesale buyers. Businesses can manage wholesale and retail operations from the same backend, ensuring that all sales channels are synced without duplicating work.

The wholesale channel also supports custom price lists and exclusive product offerings, allowing businesses to tailor their wholesale catalog to specific customers or groups. Whether you’re selling to small retailers or large distributors, Shopify Plus makes it easy to create a personalized experience for each wholesale account, offering them special discounts or bulk pricing depending on the terms you’ve set.

Additionally, Shopify Plus integrates seamlessly with ERP systems and other third-party tools, enabling businesses to synchronize inventory, manage orders, and track wholesale performance in real-time. With automated order processing, inventory tracking, and payment workflows, businesses can reduce manual entry and eliminate errors, ensuring smoother wholesale operations.

How to Know When Your Business Needs Shopify Plus

Determining whether your business is ready for Shopify Plus requires careful evaluation. While Shopify Plus offers advanced features tailored for scaling businesses, it’s not a one-size-fits-all solution. To help assess if Shopify Plus aligns with your needs, here’s a detailed checklist that will guide you through key considerations. Use this to evaluate your current operations, growth trajectory, and specific requirements to make an informed decision.

Are you processing a high volume of transactions regularly?

Shopify Plus is designed for businesses handling significant traffic and transactions. If your store frequently manages large order volumes (especially during peak periods or flash sales), and you’ve noticed slowdowns or limitations with your current Shopify plan, Shopify Plus may be necessary to maintain smooth operations.

Does your business experience high traffic surges that strain your store’s performance?

Do you need advanced customization beyond what Shopify offers?

If your business requires custom workflows, specialized discount rules, or personalized customer experiences, Shopify Plus enables a higher level of flexibility through tools like Shopify Scripts and access to Shopify Functions. This allows you to tailor pricing, promotions, and checkout options in ways that standard Shopify plans cannot support.

Are you limited by Shopify’s existing features in areas like checkout, pricing, or promotions?

Are you expanding internationally and struggling with localization?

Global growth requires managing different currencies, languages, and tax regulations. Shopify Plus provides built-in support for multiple currencies, languages, and region-specific tax settings. It simplifies the process of running localized stores with country-specific details, all managed from a centralized dashboard.

Do you plan to expand into new markets, and does your current setup lack the tools to support international operations?

Do you require seamless integration with external systems?

Businesses operating at scale often need to integrate multiple systems like ERP, CRM, or custom apps. Shopify Plus offers enhanced API access, enabling deeper integrations and automated workflows. Whether it’s syncing inventory with your ERP or connecting to advanced marketing tools, Shopify Plus allows for the development of more complex, tailored integrations.

Are you managing data across multiple platforms, and do you need custom integrations to keep systems in sync?

Is automating repetitive tasks a priority?

As businesses grow, manual processes can become a bottleneck. Shopify Plus allows for the automation of repetitive tasks through Shopify Flow, which can automate everything from inventory management to customer segmentation. This is essential for businesses looking to improve efficiency and reduce manual effort.

Are you currently spending too much time on tasks that could be automated?

Do you need dedicated support and personalized services?

Shopify Plus offers access to priority support, including a dedicated Launch Engineer who assists with setup and ongoing challenges. If technical issues or the complexity of your operations require a higher level of service than what standard Shopify support provides, Shopify Plus could be a valuable upgrade.

Would having a dedicated support team and personalized onboarding make a significant difference to your business?

Are you looking for a cost-efficient way to manage multiple storefronts?

For businesses managing multiple brands or regional stores, Shopify Plus makes it easier to handle all storefronts from a single backend. You can adjust pricing, languages, and product catalogs across different regions, all while keeping operations unified.

Are you running multiple stores or planning to do so, and would centralized management improve your efficiency?

If you answered “yes” to several of these questions, it’s likely that your business is approaching the point where Shopify Plus will deliver significant advantages. The platform’s advanced customization, automation, and integration capabilities are designed for businesses that need more flexibility and power to keep up with their growth.

Why Choose SmartApp for Your Shopify Plus Upgrade

SmartApp has a strong track record of successful Shopify Plus migrations. We combine deep technical expertise with innovative development practices to ensure a seamless transition and optimize your platform for peak performance, scalability, and efficiency.

From consultation to full implementation, SmartApp offers complete development services tailored to your business. Whether you need complex integrations, customized checkout experiences, or automated workflows, we deliver solutions that help your store scale smoothly and effectively.

Our hands-on, client-focused approach ensures that your Shopify Plus store is built to meet current demands and is ready to support future growth and evolving business needs.

Development сapabilities

  • Proprietary development tools: We utilize advanced in-house tools and methods to create high-performance, scalable Shopify Plus stores.
  • Custom Integrations & Automation: Our team specializes in integrating third-party systems, automating processes, and building workflows that enhance efficiency and operational control.
  • Ongoing Support & Optimization: We don’t stop at development. SmartApp provides continuous optimization and support to ensure your Shopify Plus store evolves with your business.

With SmartApp, you get a team that combines technical expertise with a deep understanding of Shopify Plus to create a custom, future-proof solution for your business.

Ready to elevate your eCommerce platform? Fill out the form to schedule a consultation with our experts and learn how SmartApp can help you unlock Shopify Plus’s full potential.

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